Developmental Pathways Inc.

IT Support Specialist- Van Nuys

Van Nuys, CA
Part Time
Information Technology
Mid Level

Location: Van Nuys, CA
Pay Rate: $28.00 – $30.00 per hour (based on experience and qualifications)
Schedule: Part-Time | Morning Hours (approximately 9:00 AM – 1:00 PM; subject to confirmation)
Travel: Local travel required to support other clinics/offices

About the Role

We are seeking a reliable and experienced IT Support Specialist to join our team in Van Nuys. This part-time role is ideal for a mid-level IT professional who enjoys hands-on technical support, equipment management, and providing on-site assistance across multiple locations. The ideal candidate is proactive, organized, and comfortable supporting day-to-day IT operations in a professional environment.

Key Responsibilities

  • Provide Help Desk and Desktop Support to employees, resolving hardware, software, and connectivity issues.

  • Troubleshoot and maintain computers, printers, mobile devices, and related equipment at multiple office locations.

  • Install, configure, and update operating systems and business software.

  • Track, distribute, and manage company IT equipment and inventory.

  • Assist with onboarding and offboarding by setting up and collecting workstations and devices.

  • Respond to and resolve IT support tickets in a timely and professional manner.

  • Identify recurring technical issues and collaborate with the IT team on long-term solutions.

  • Travel locally to support other clinics and office locations as needed.

  • Communicate with and negotiate terms with software and service vendors when required.

  • Maintain clear documentation of systems, equipment, and support processes.

Qualifications

  • Mid-level experience in IT Support, Help Desk, or Technical Support.

  • Solid understanding of IT fundamentals, including hardware, software, and basic networking.

  • Strong problem-solving, organizational, and communication skills.

  • Ability to work independently while collaborating effectively with a team.

  • Comfortable with local travel between clinics/offices.

  • Experience managing IT equipment and working with software vendors is a plus.

What We Offer

  • Competitive hourly pay ($28.00 – $30.00, based on qualifications).

  • Part-time schedule with morning hours.

  • Varied work supporting multiple locations.

  • Supportive team environment with autonomy and responsibility.

How to Apply

If you’re an experienced IT Support professional looking for a flexible, part-time role with some travel, we’d love to hear from you. Please submit your resume and a brief cover letter outlining your relevant experience and interest in the position.

Join our team and help keep our technology running smoothly across all locations.

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